Matt has spent over a decade honing his knowledge about everything technology. Sharper than ever, he was ready to create a community that would help others. Thus, Lighthouse IT Solutions was born, it is the perfect concoction to enjoy what you do while having a positive impact on others.
Technology runs through his veins; it's his life source. A few more parts and he will reach his final form, Robo-Matt, and be able to do more for his clients than ever before. But until then, he enjoys being human around friends, family and his cat.
Laif had always been interested in computers and technology, wanting to know how they worked. Once he took a course on the inner workings of a computer, he knew this was what he wanted to do. Constantly being part of an ever-expanding field is what pushes him forward.
He has previously worked on both hardware and software-based issues, but now we at Lighthouse IT utilize Laif to help with troubleshooting for our clients. With Laif assisting, we're able to be more efficient than ever before.
As an experienced task manager, Nicole is Lighthouse IT Solutions' superb office administrator. She is driven by structure and takes pride in keeping a well-maintained team. Nicole ensures that Lighthouse IT Solutions' internal practices are as sharp as our client-facing manners.
She is an alumna of Bowling Green State University with a Bachelor's in Applied Health Science. When she isn't conversing with her teammates, she supports expecting parents as a certified doula.
Andrew has never feared technology. For as long as he can remember, he's been amazed by computers. His journey started with computers when he built one from scratch just for fun! After that, he was hooked, quickly soaking up as much knowledge as he could.
As a Lighthouse IT Solutions team member, Andrew has gained extensive knowledge through his hands-on approach. He can often be found deep in research following cutting-edge tech.
Griffin knew from a young age what he wanted to be when he grew up. He didn't need to go to space; his desire was here on Earth. It has all the resources and opportunities he needs to work with all visual communication technologies.
When he chose to spend four years solely focused on business growth and technological creativity (coupled with many internships and summer classes), he never had doubts about his career path. Equipped with his metaphorical tool belt of knowledge, he was ready. His final internship landed him the great opportunity to help others while following a passion.
Sara has always loved computers, and from a young age, she knew she would always be in a field helping others. Now, with a background in Information Technology and customer service, she fits right into the role of Technical Dispatch here at Lighthouse IT, where she supports both the Technician and the customers we strive to help daily.
When she’s not in the office, talking to customers, or just helping her team, Sara is at home enjoying time with her family.
Since he first learned how to use one, Mark has been glued to a computer. Holding an interest particularly in automation he strives to complete goals quickly and efficiently. He is a graduate from the University of Toledo, and successfully obtained his Bachelor's of Science in Computer Science and Engineering Technologies.
Ready to fully commit himself to the wild world outside of higher education; Mark is working at Lighthouse IT Solutions putting all of his skills to the test. Currently focusing on website and CMS development, he is ready to take on anything!
Joining us in July 2013, Joe was a Solutions Consultant & Support technician, but also brought humor to the office. As an important team member he helped make it possible for us to continue to dream big as a small company by assisting our clients with the day-to-day support tasks.
Alison was Lighthouse IT's resident over-achiever. After graduating Owens Community College early with a degree in Business Administration, she joined our team in December of 2012. Her job wasn't an easy one, but she did it with a smile and unparalleled excellence. Whether it was making sure our clients had the quotes they needed, answering account questions, or the nearly impossible duty of keeping the team on task; her role became increasingly more important as the company matured.
Working with others and helping them succeed has always been Keith's passion. With 10+ years of experience, he has spent most of his career in the customer service field. This has motivated him to seek a degree in Business Management with a concentration in Human Resources from the University of Phoenix. Keith always felt that it was exciting to apply all the tools that he had acquired to further our client relations.
Computers and technology have been a large part of Austin's life. From assembling his own computer to learning coding languages, Austin spent much of his free time learning and exploring technology. His skills derived through completing his Associates of Science in Network and Networking Support at Terra State. Helping with technological problems has always been a lifelong goal for Austin and he was glad he was able to apply that with Lighthouse IT. He will always go out of his way to ensure that a customer feels like their problem has been solved and is happy with the solution.
After Matt separated from his previous company, he wanted to wish his clients success in their future endeavors. However many of those clients chose to continue working with Matt, paving the way for the formation of Lighthouse IT Solutions.
Recognizing that the cloud would be the next major technical movement Lighthouse IT Solutions becomes a Microsoft Online Services Partner. This leads to the finalization of Lighthouse's first fully managed solutions platform, "Worry-Free IT".
Lighthouse IT Solutions finally grows beyond its founder by gaining its first new team member, a business administrator.
Lighthouse IT Solutions adds another member to the team with the addition of its first support technician.
One more addition to the Lighthouse IT Solutions crew results in the formation of its digital business growth and marketing branch.
After months of preparation, clients begin converting form Worry-Free IT to the revamped IT Support and Solutions package - "Harmony".
Seeing the need for more space Lighthouse IT Solutions gains a new building, the Interactive Experience Center or IEC. The IEC would serve as a training facility for Lighthouse's staff and clients
Lighthouse IT Solutions' new Momentum solutions platform is launched to help clients grow their digital presence and provide them with new marketing opportunities.
As Lighthouse IT Solutions' goals became more focused and its team grew, so did its needs. In order to fulfill these needs Lighthouse moved all its operations into its current location at 349-1/2 Rice Street
During the pandemic Lighthouse IT Solutions buckles down and launches a massive push to provide cloud based solutions useable from work or home.
Lighthouse IT Solutions launches a brand new portion of Harmony, utilizing our hosted cloud for both cloud-based desktops as well as applications! This service is aptly named, HarmonyCloud.
Lighthouse IT Solutions adds another member to the team with the addition of its first technical dispatcher.