As a central place to organize all the details of your customers, a CRM makes it easy for your whole team to track the status of every customer relationship..

Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.

Automate the tedious follow-up emails and tasks that tend to fill up your day, and make sure no prospect slips through the cracks.

Call prospects through VOIP from inside your HubSpot account. Calls can be recorded and auto-logged on the contact record for future reference.

Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.

Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.

Write one-to-one prospect emails, and schedule them for the right send and receipt time.

Keep track of deals and predict future revenue based on how likely they are to close.

See how productive your reps are using the templates, sequences, and calling tools.

The Professional Plan also includes all the offers within the Starter Plan.

Automate lead scoring and lead rotation. Bulk update properties. Trigger sales team notifications. Cut time-consuming operational tasks.

Trigger actions and pass data to other tools you use, or to your own custom outside applications.

Create and share personalized videos with prospects directly from the HubSpot CRM, and track their performance.

Enroll multiple contacts into a sequence. Help reps write personalized emails quickly.

Create and share professional-looking proposals in just a few clicks.

Build a product library, and report on the sales performance of different products. Use the data to see which products and services are selling best.

Organize your account by teams. You can rotate leads, sort through content, and easily report on each team's performance.

Keep your Salesforce and HubSpot data in sync and up-to-date.

Track and manage multiple currencies in your HubSpot account.

Define fields that must be completed by your team when certain actions are taken. Get more consistent data, and more predictable outcomes.

The Enterprise Plan also includes all the offers within the Professional Plan. (which also includes all the offers within the Starter Plan)

Build a library of sales best practices and resources to share with your team.

Measure your team on a granular level with period-based quotas and quota ramps.

Transcribe any recorded call made using your HubSpot account, and save yourself time and manual effort.

Create fields that roll up data from other fields. Calculate things like commissions and splits.

Automatically score and rank leads based on hundreds of factors. Focus on the customers that are most likely to close.

Use conditions to require approval for quotes that exceed the thresholds you set. Stay in control of discounts and deals.

Get digital signatures for quotes and other documents. No more printing and sending hard copies.

Build detailed reports to manage and track recurring revenue and renewals.

Give each team member using your account the right permission levels for different functionality.

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

The Professional Plan also includes all the offers within the Starter Plan.

Automatically set the status of tickets based on any category or property.

Automatically route tickets and assign them to the right service rep at the right time.

Automate repetitive tasks to free up more time for your team to spend on solving customer issues.

Split tickets into different pipelines, for example by region, brands, or teams. Manage each one uniquely to suit your business processes.

Turn your most frequently asked support questions into a knowledge base of help articles so people can quickly find what they need without having to reach out.

Host and manage video files within HubSpot. Then embed them onto site pages and in social media. Add CTAs and forms within the videos, and track their performance.

Create custom reports on your customer service activities, and use the data to inform your decisions.

Ask customers how likely they are to recommend you with a simple survey. Use the feedback to improve, and turn existing customers into loyal promoters who grow your business.

Ask customers what they think about a particular part of your product or service with a simple survey. Use the results to make it better, and grow your business.

Ask customers what they think about your customer service with a simple survey. Use their feedback to improve, build advocacy, and keep customers coming back.

Keep track of all your customer feedback in a single dashboard, and use it view, track, and improve customer experience over time.

The Enterprise Plan also includes all the offers within the Professional Plan. (which also includes all the offers within the Starter Plan)

Build a library of resources and guides for your customer service team to follow. Automatically surface recommended content to your team, right when they need it.

Create team goals, such as average ticket response time, number of tickets closed, and more. Use them to stay focused, and meet and exceed customer expectations.

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Give each team member using your account the right permission levels for different functionality.

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Create tasks, get notifications, see and share contacts -- directly in Slack. No more switching between tools.

Create fields that roll up data from other fields.

Use webhooks to pass information from your HubSpot account to other web applications that your team uses.